Join our international Product & Engineering team and take an active role in shaping the future of thousands of HR teams and organizations across Europe. With Personio Payroll we’re building a revolutionary product, expanding our HR platform for small and medium sized businesses.
As Payroll Expert (m/f/d) you directly contribute to scaling our integrated payroll offering, working at the interface of our Product and Operations teams. With your deep payroll experience and knowledge, you enable serving our customers and support quality assurance of payslips and reports we deliver to customers. You’re complementing our product’s capabilities by handling hard, non-automated cases. Your collaboration with product teams directly contributes to further product automation and a great user experience.
These tasks await you in detail:
- Conduct and automate reviews of payroll documents to ensure high quality
- Continuously understand product capabilities and develop mitigation strategies
- Prioritize and solve non-automated, hard payroll cases
- Collaborate with Payroll Operations on escalated customer issues
- Support go-to-market by analyzing requirements of potential customers in context of our product coverage
- Work with product teams and product managers to help prioritize based on our customers’ needs
- Constantly expand your payroll knowledge and keep up to date on legislative changes