– Developing products and services in collaboration with key internal
stakeholders, in line with the Banks strategy and objectives;
– Analysing and interpreting product performance throughout the
lifecycle and conduct product reviews
– Conducting ongoing market research and competitor analysis;

– Carrying out research related to business activities and providing
leadership in the research related to the product development cycle
– Liaising with various business units to establish product and
research requirements
– Keeping current with trends, consumer insights, and competitive
corporate strategies.
Contributed to publication: Dual Citizenship – Global Edition 2019

– Managing the introduction of new software from roll-outs to
implementation
-Providing support on the use of the company systems to bridge any
knowledge gap
– Maintaining an awareness of potential interdependencies with
multiple projects and their impact
– Reporting gaps in systems and processes and take the necessary
actions to execute any developments needed
– Training users for using the system functions, workflows and data
requirements
Contributed to building the internal KPI system, onboarding 10+
DMCs to a new internal system and also to the creation of an
internal Task Force focusing on crisis management

– Inputting, checking, reviewing and updating contracts into the inhouse
system
– Analysing and interpreting data

– Mastering all types of qualitative research, from secondary source
information gathering to interviewing industry experts
– Estimate data and report writing
Contributed to publication: Toys and Games trends and Small
appliances and electronics trends in Italy

Providing research assessments on a variety of topics
Wrote multiple reports on economic matters, humanitarian
concerns and social dynamics in Sicily and Italy related to Illegal
Immigration, as well as a market research on Yachting in Southern
Italy and the Islands. Recently produced a research on COVID19 in Italy and the public perception of China and Russia’s propaganda