- Payments Test Architect / Deputy Team LeadWirecard Issuing Technologies GmbHAug 2017 - Present
• Spearheaded and pioneered web-based ISO8583 Transaction Simulator generating a profit of Euro 9000 annually on license renewals.
• Driving modifications and improvements concerning Cards & Payments related solutions and reorganized approaches resulting in 50% team optimization.
• Overhauled the obsolete legacy Payment testing process, designed payment templates, resulting in increased usability and runtime performance reduction by 70%.
• Designed training and peer-mentoring programs for the incoming batch of 30-35 colleagues in 2017, 2018 on the payment processes and definitions; reduced onboarding time for recent hires by 50%.
• Drove Cards & Payment industry transformation, updating Wirecard business with modern and productive approaches increasing an outcome by 65% within the first 6 months of implementation.
• Established subject matter expertise and consultative input to business partners across the issuing and professional services division on best practices for advanced payment products.
• Mastered ISO8583 message formats, along with outstanding knowledge of Card Schemes, EFT Switches, Payment Tools, Acquiring & Issuing platforms.
• Directed and supervised a team of 7 to adopt, embrace, and enhance the latest payment trends and best practices in obtaining efficient and predictable project delivery. - Base24-eps Consultant / SMECognizant Technology SolutionsNov 2011 - Jul 2017
• Demonstrable track-record of managing diverse client projects from 4 international locations concurrently, streamlining the management with project plans, metrics, status reports, and communication with stakeholders.
• Proficient in product strategy, product innovation, payment services, contributing solutions for banks and corporate payments, comprising Base24-Eps, Postilion, Scheme Certifications, POS Certifications, Compliance Mandates, and ongoing BAU activities.
• Advanced exceptional consulting and quality assurance abilities with unmatched supervision, research with a record of releasing around 25 projects in the last 4 years.
• Crafted executable business plans regarding the most efficient solutions for payments and supporting tools which tripled team throughput by delivering tasks within the agreed time frame.
• Strengthened reliable third-party relationships with vendors and clients within the assigned portfolio.
• Improved engagement with clients and translated functionalities into a clear set of requirements to-a-team of 20 involving Project Manager, Product Specialists. - Implementation Project LeadMasterCardMay 2010 - Nov 2011
• Defined operational strategy and decisively rectified integration issues, enabling 3D Secure for IVR implementation one month before the planned date.
• Constructed opportunities to organize, implement, integrate, and test advanced payment products, for example, Payment Gateways, 3D-Secure, Merchant Integrations, ATM Certifications & EFT Switches.
• Proved ability to manage distinct programs and projects concurrently for 2 international locations (Dubai & Australia) and to deliver conflicting priorities and adapt the substitutions effortlessly.
• Contributed to the design and direction of 3 products and extend services with a consultative approach to driving product delivery into a portfolio.
• Streamlined with the development teams to improve the approach and implemented Payment Gateways for the top 3 Indian banks (Axis, UBI, CBI) plus assisted in strategic decision-making. - Project AssociateFinancial Software & Systems (P) LtdMar 2009 - Apr 2010
• Delivered consulting solutions, tested Payment Gateways, POS Applications, Merchant Integrations, Implementation, and administered customer support for top 2 Banks (HDFC & SBI) and Merchant Aggregators.
• Cultivated client expectations, ensuring satisfaction through responsiveness, and impressive communication.
• Integrated with multiple product touchpoints namely development staff, merchant aggregators, solution-partners, internal teams, and global clients.
• Facilitated the acquisition of 2 brand-new customers (Redbus, IRCTC) and refined business by presenting and demonstrating directly to clients. - Business Analyst / Project CoordinatorDharne Systems Pvt LtdJun 2008 - Feb 2009
• Developed a thorough understanding of how to interpret client business needs and translating them into the application and operational requirements.
• Administered the project management framework, processes, tools, and facilitated the delivery of at least 25 projects within the 9-month duration.
• Tracked and reported project portfolio performance, presenting a comprehensive, prioritized, and customer-centric view of all projects.
• Collaborated with .Net, PHP, Sales Team, and identified challenges and proposed ideas that improved website delivery by 20%.
- Master Of Computer ApplicationsUniversity of PuneJul 2005 - Apr 2008
- Rising Star Q1 – Cognizant, Continental Europe
- First Class - First Data, Slovakia
- The Project of The Year - ACI Worldwide, Pune
- Certified Program Manager
- Fundamentals Of Digital Marketing Certified
- Digital Marketing Fundamentals Certified
- Certified Scrum Product Owner
- Certified Scrum Master
- Corporate Sales Fundamentals Certified
- Scrum Fundamental Certified
- Prince2® Foundation & Practitioner
- Scrum Advanced
- Project Management: Building a Product Strategy
- Agile Product Owner Role: Techniques
- Artificial Intelligence for Project Managers
- Leading Globally
- Leading Your Team Through Change
- Managing High Potentials